PRIVACY AND SECURITY POLICYThis Notice explains how Opti-Num Solutions will obtain, use, and disclose your personal information, in accordance with the requirements of the Protection of Personal Information Act (“POPIA”).
At Opti-Num Solutions, we are committed to protecting your privacy and ensure that your personal information is collected and used properly, lawfully, and transparently.
Audience.
This Policy applies to you if you are:
A visitor to our website
A user of our forms and surveys
Anyone contacting us by phone, SMS, email, LinkedIn, in letters and other correspondence, and or in person.
Information We Collect.
We collect information such as name and surname, ID number, company, job title, address, e-mail address, facts about your business and profession and product/service choices.
You consent to Opti-Num Solutions automatically collecting website usage information when you visit our website. Website usage information informs us about how our visitors and subscribers use and navigate our website, including the number and frequency of users to each web page, their IP address, and the length of their stays.
Service Providers.
We may employ third party companies and individuals to assist us in processing your data. These third parties have access to your personal data only to perform these tasks on our behalf and are not obligated to disclose or use the data for any other reason. Service Providers may store data on servers located outside South Africa and these third parties all comply with local Personal Information privacy regulations consistent with POPIA.
How We Use Information Collected.
We may combine the personally identifiable information you provide with other information about you that is available to us, including website usage information and information from other sources. We may use this information to enable us to process, validate and verify requests; to improve your experience on our website; to improve and develop new products, features and services; to alert you to new products and services and special offers; to provide marketing with aggregate information about our user base and usage patterns; to allow us to personalise the advertising users see based on their personal characteristics or preferences, and for other purposes.
We may share such information with third parties to help us improve our content, provide you with the products or services requested, and to help our service providers to perform services on our behalf.
In addition, we collect your information for compliance with our legal and regulatory obligations. We are required to keep Personal Information in terms of the Electronic Communications and Transactions Act (ECT), amongst others. We may disclose any information about you to law enforcement, other government officials, or other third parties as we, in our sole discretion, believe necessary or appropriate in connection with an investigation of fraud, intellectual property infringements, or other activity that is illegal or may expose Opti-Num Solutions to legal liability, or in connection with a merger, consolidation, or sale of our assets.
Purchase of Software Licenses.
When you enquire about products that we sell, or purchase software license(s) from our suppliers either directly or through the organisation where you work, we may disclose your details, plus those of the Licensed Administrator and End-User to those software suppliers in accordance with the Software License Agreement and other Agreements we have with those suppliers. Currently we may disclose this information to the following suppliers:
• MathWorks Limited, located at Citypoint, 13-27 Prospect Hill, Galway, H91 P9KP, Ireland, a wholly owned subsidiary of MathWorks, Inc., incorporated in the State of Delaware, USA.
• Azul Limited, 85 Moffett Park Dr., Suite 115, Sunnyvale, CA 94089, USA.The suppliers listed above are bound by the relevant Data protection provisions.
Cookies.
Opti-Num Solutions automatically collects information and data through the use of "cookies". "Cookies" are small text files a website can use to recognise repeat users, facilitate the user's ongoing access to and use of the website and allow a website to track usage behaviour and compile aggregate data that will allow content improvements and targeted advertising. You may refuse to store cookies on a browser by browser basis but that this may impact the relevance of information provided to them.
Security
The personally identifiable information we collect about you is stored in limited access servers. We maintain safeguards to protect the security, integrity, and privacy of these servers and of your personally identifiable information.
Links to Other Web Sites.
We may make content from third party websites available to you from links located on our own website. These websites are not subject to this Privacy Policy. We recommend that you review the privacy policy at each such website to determine how that website protects your privacy.
Policy Modifications.
We may change this Privacy Policy from time to time. We will post any changes on the website, so that you will know our privacy practices. Please be sure to check back periodically.
Your Rights.You have the right to access the information we collect from you and may request for an amendment or deletion of your personal information. You can also object to the processing of your data for a specific purpose including direct marketing by contacting us on the details below:
Comments and Questions.
We reserve the right to contact you at any time regarding any problems or questions as well as to notify you of changes to our Privacy Policy, or to other policies or terms that affect you and your use of our website, and to share your information in order to enforce our policies and terms governing our website.
If you have any questions, comments or concerns about our Privacy Policy, you may contact us at
info@optinum.co.za or
webmaster@optinum.co.za,or make an appointment to visit our office at:
Opti-num Solutions (Pty) Ltd Ground Floor, Northview57 Sixth Road, Hyde Park, Johannesburg,2196
We encourage you to get into contact with us if you believe we have used your personal information contrary to this Privacy Policy. Kindly address your concerns to
info@optinum.co.za or
webmaster@optinum.co.za. If you feel we have not adequately resolved your complaint, you may contact the Information Regulator by accessing their website on www.justice.gov.za/inforeg.
